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Discussion with my guest Alejandra Abad, a 2019 graduate from Ecole hôtelière de Lausanne, about career paths and motivation to stay or leave the traditional hotel career.
How should hospitality management provide leadership for hotel trainees. Presenting practical feedback from hospitality management trainees
Discussion with my guest Sehnaz Cehreli Shefik, owner and founder of the first boutique hospitality consultancy company in Turkey, about;
- Young Travellers needs
- Luxury travel trends
- What makes a destination a ¨luxury destination. ¨

A little bit about Sehnaz Cehreli Shefik:
She found Cehreli Tourism, Promotion, Organization, and Consulting Ltd. Co. with her brother Ibrahim Cehreli who has been working in the investment banking and finance industry for 10 years. Throughout the years, they have realised most of the important international hotel chain projects in TURKEY and other countries.

Şehnaz Çehreli Shefik is also an active volunteer participant in tourism industry with her memberships in International and Turkish Tourism Associations. She has been awarded as "THE BUSINESSWOMAN OF THE YEAR" in 2001-2002 for the Hotel and Tourism Industry in Turkey.
I joined joined the Les Clefs d'Or Finland 40th anniversary reception held at Kämp hotel in Helsinki. Met up with the founding members and current and past Presidents of the organisation. Check out the video what they have to say why they are passionate about being members and wearing the Golden Keys on their lapel.
- Breaking down what Forbes Travel Guide do in global luxury travel. ( Inspections, Classifications and Service standards)
- What are the needs of high end luxury travellers ( Boomers, Gen X, Gen Y, Gen Z are they really that different?
- Challenges in the industry with hotel school graduates. How to attract, inspire and motivate the new generation talent.
- Challenges with Concierge, out source or retain in-house. Pro active vs. Re-active. Concierge service at its best!
- Service style staff unscripted vs scripted.
- What does luxury service mean to Filip Boyen himself.
Have you noticed what are the talks among friends and also between people in Social Media about year 2020 travel plans?

I am hearing some stuff and there is a trend. Jayanth Kolla has collected some valuable data .
We will discuss exactly what seems to be happening around the world about holiday travel aka the travel bubble..
The next innovation and disruption in the Travel and Tourism industry could come from... Banking & Financial Services and Technology industries

According to a research made by Podium 96% of businesses say a fast response to customers is important.
Yet, 82% of customers say businesses aren't fast enough.
There is a huge gap between expectation and actual when it comes to speed and responsiveness. But smart organizations can close that gap, attract more customers, and steal market share.

I discuss with Jayanth Kolla, Founder and Partner, Convergence Catalyst
potential Disruption, Marketing Ideas and Tips and Deep Technologies based Solutions for current and post-Covid world for the Travel and Hospitality industry
Discussion with my guest Vilhelmiina Mähönen, where she reveals some great reasons about driving your viewers to your website than to a social media platform.
What are the most important deep tech solutions for travel and tourism, and why they matter?
The figure of the protocol personnel in a Government and Institutional travel plays a very important role as a crucial element for the achievement of the missions' objectives.

In relation to the relevance of the protocol aspects in the Governmental and Institutional Travel and Tourism (GITT) sector, the course aims to enable students to acquire the knowledge that will allow them to develop the appropriate strategies to cover the needs of the Delegation.

Know the principles that help to satisfy the demands of this sector and its impact on the usual operations in services suppliers. Knowledge of these specific procedures will help services suppliers, as well as the organizers of these trips, with the aim of improving communication and coordination between them.

In addition, during the program, the fundamentals that the United Nations Organization has defined in relation to Sustainable Tourism Development will be taken into account, evaluating their application to the different areas of action involved in the government travel sector.

Take the first step to increase your competitiveness and positioning through specialized training in this new sector, government and institutional travel: a new field of knowledge in an industry that is constantly evolving.
The Governmental and Institutional Travel and Tourism (GITT) sector possesses a number of inherent characteristics that determine the actions to be carried out for its proper planning and organization.

Meet a new sector within Tourism, the government and institutional travel sector, an important market niche that promotes attractive professional opportunities with an obvious future projection.

The course allows, through the analysis of the historical evolution of International Relations, to know the impact on the development, and increase, of governmental and institutional travel as a basis for the definition of the new concept of travel "Governmental and Institutional Travel and Tourism (GITT)", which has allowed to define and frame this new sector.

It identifies and positions these unique travellers within the tourism industry, through key concepts such as status, rank and institutional role, as a basis for understanding and knowing the set of relationships, phenomena and motivations that define this type of travel. The objective of the course is to contextualize the student in the sector, identifying those particularities that differentiate them from the rest of the trips.

Take the first step to increase your competitiveness and positioning through specialized training in this new sector, the travel of governments and institutions: a new field of knowledge in an industry that is constantly evolving.
Diplomats, international relations, embassies, consulates, services suppliers are sectors with a high impact within the new Governmental and Institutional Travel and Tourism (GITT) sector.

Obtain the most demanded professional capacities and skills to work in this new sector, the travel sector of governments and high institutions, an important market niche that promotes attractive professional opportunities, and where the availability of trained and qualified professionals is highly valued.

Take the first step to increase your competitiveness and positioning through specialized training in this new sector, government and institutional travel: a new field of knowledge in an industry that is constantly evolving.