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The Forbes Travel Guide - Revenue Management Course forms part of the Forbes Travel Guide Management Excellence Programme and consists of two courses.

Introduction to Revenue Management
This lesson will present the fundamentals of revenue management. Topics will include pricing strategies for determining room rates, and how this is driven by factors including occupancy as well as guest behaviour and historical data.

Rooms Cost Controls
In this session, time will be spent understanding an inventory along with necessary equations and strategy to determine the best way to manage overall costs. There will be a full overview of the highest cost items in room operations along with tips on lowering those costs.
The Forbes Travel Guide Food and Beverage ROI Improvement is part of the Forbes Travel Guide Management Excellence Programme and consists of two courses.

Food and Beverage Upselling and Driving Revenue
When it comes to upselling and driving revenue, being the expert on your restaurant and your product is key. Learn how to combine this expertise with your ability to pick up on guest cues and preferences to upsell for cocktails, food, wine and other hotel services. Time will be spent exploring creative ways properties around the globe drive their food and beverage revenue.

Food and Beverage Cost Controls
This session will focus on the management and tracking of Food & Beverage inventories to create efficiencies, reduce waste, and control cost. We will explore how having a proper inventory management system informs timely ordering, storing and tracking of food and beverage items, and gives you real-time visibility into what is on your shelf.
Our English for the Tourism and Hospitality Industry Course is specifically designed for those who are pursuing or have already started a career in the Tourism and Hospitality Sector. Following the communicative approach, it is divided into two levels, the pre-intermediate level and the intermediate/ upper-intermediate level (as described by the Common European Framework of Reference for Languages (CEFR) ), in order to cater for the varied needs of learners who have different levels of abilities when using the English language.

The English for the Tourism and Hospitality Industry Course offers learners the chance to improve and practise specialised vocabulary and structures needed for the particular area of work involving e-mails and reports, reading and examining safety regulations, managing a team of professionals and implementing customer service. Throughout this course, learners will be guided by their needs and wants and topics will include but are not limited to: hotels, travel agents, tours, restaurants, money and hygiene. Course participants will be able to practise using the English language in seminars, group sessions and communicative practice activities and receive supplementary tuition for essential core skills: reading, writing, listening and speaking.