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The Forbes Travel Guide - Revenue Management Course forms part of the Forbes Travel Guide Management Excellence Programme and consists of two courses.

Introduction to Revenue Management
This lesson will present the fundamentals of revenue management. Topics will include pricing strategies for determining room rates, and how this is driven by factors including occupancy as well as guest behaviour and historical data.

Rooms Cost Controls
In this session, time will be spent understanding an inventory along with necessary equations and strategy to determine the best way to manage overall costs. There will be a full overview of the highest cost items in room operations along with tips on lowering those costs.
The Forbes Travel Guide Food and Beverage ROI Improvement is part of the Forbes Travel Guide Management Excellence Programme and consists of two courses.

Food and Beverage Upselling and Driving Revenue
When it comes to upselling and driving revenue, being the expert on your restaurant and your product is key. Learn how to combine this expertise with your ability to pick up on guest cues and preferences to upsell for cocktails, food, wine and other hotel services. Time will be spent exploring creative ways properties around the globe drive their food and beverage revenue.

Food and Beverage Cost Controls
This session will focus on the management and tracking of Food & Beverage inventories to create efficiencies, reduce waste, and control cost. We will explore how having a proper inventory management system informs timely ordering, storing and tracking of food and beverage items, and gives you real-time visibility into what is on your shelf.
Employer’s and Employee’s Rights and Obligations with particular focus on the relative rights and obligations during the Covid-19 Pandemic

Structure
Employer and Employee rights and obligations

(i) Conditions of employment
(ii) Leave: Annual Leave, Sick leave, Special leave
(iii) Itemized payslip

Dismissal, Terminations, Redundancies

(i) Definite vs Indefinite contracts – Termination and Dismissal Implications
(ii) Dismissal- Good and Sufficient Cause
(iii) Dismissal- Unfair Dismissal
(iv) Redundancies

Covid-19 related measures

(i) Covid wage supplements
(ii) Quarantine Leave
(iii) Social Measures
(iv) Employment of third country nationals
(v) Liquidity Measures
(vi) Other measures- R&D Fund, Measures to ease lockdown

Participants will:
- Obtain a basic understanding of the rights and obligations pertaining to the Employer and Employee in terms of Maltese Employment Law. Focus on the tourism sector shall be provided.
- Obtain a basic understanding of the rights and obligations pertaining to the Employer and Employee within the Covid-19 pandemic perspective. Focus on the tourism sector shall be provided.

Target Audience
Employers, including but not limited to employers within the tourism industry
HR and management, including but not limited to HR and management within the tourism industry