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On-Demand Webinars - Forbes Travel Guide

Hospitality Strong: The Magic of "Plus One Service"

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What do the world’s best hospitality staff have in common with magicians? The ability to surprise and delight by seeming to read people’s minds. We pull back the curtain on this powerful skill, which we call Plus One Service. Learn to think ahead of the guest and to tap into your intuition to create a personalized experience.


Presented by:

Megan Torrance | Director of Learning & Development (The Americas), Forbes Travel Guide

    • The Magic of "Plus One Service"
Jeffrey J. Wielgopolan
Jeffrey J. Wielgopolan
Senior Vice President, Learning & Development - Forbes Travel Guide
Megan Torrance
Megan Torrance
Director, Learning & Development, The Americas Forbes Travel Guide